FREQUENTLY ASKED QUESTIONS

What are your hours of operation?
By appointment only please.
About How long does it take to get my custom clothing?
It takes about 4-6 weeks to get your custom clothing. If you require them sooner, rush orders are available.
What are the numerical designations Super 100s , super 120s, super 150s, super 180s for the different wools for and do they mean?
It's actually a numbering system to describe the new breed of super light weight, high twist wools. So, the finer or lighter the wool, the higher the number.
I don't know what the numbering system for shirts is. Can you help me?
Absolutely! Typically, fabric for dress shirts are described numerically as: 50s, 80s, 120s, 140s, 160s, etc. The higher the number, the finer the yarn. 120s, 140s, and 160s two-ply cotton are the most luxurious and expensive fabrics. The fabric is silky smooth and most people make that extra investment because they enjoy the softness and luster of it.
Should I get my suit dry cleaned often?
Actually no. Please avoid dry cleaning your suits very often, unless you had a spill. Get them pressed instead. Also, NEVER store any garments in the protective dry cleaning bag, just let them breathe as the bags can cause mildew and turn the fabrics hard.
Do you work with different sizes (plus sizes, teens, children, etc.)?
Definitely! We work with all body types and sizes. Women, children and men.
What type of payment methods do you accept?
We accept credit card, cash or check for your convenience.
Do you come to us for a fitting or do we go to your location?
I can go to your home or office or you can come to our showroom. Whichever you prefer.
Do you sell any other items besides custom suits, shirts and pants?
Yes. We also sell a great selection of ties, bowties and cufflinks!
What type of materials/fabrics do you use?
At Fitwells, we only use the finest fabrics. We have access to the finest mills. From Scotland and England: Dormeiul and Holland & Sherry. From Italy: Marzotto & Zegna Fabrics. We are able to offer you an infinite selection of fabrics in the colors, weights and compositions that appeals most to your personal taste.
Do you do any type of events?
Yes. We attend different events such as conventions.

Additional FAQ Questions


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